Healthcare practices stay patient-focused without getting buried in administrative work.

I provide Medical VA support across patient coordination, scheduling, documentation, insurance verification, follow-up, and administrative workflows, as well as remote written customer support focused on communication, case management, issue resolution, and escalation.

5 years of hospital-based clinical experience + remote customer support experience

Below is a 2-minute walkthrough, a case study, and selected samples of my work. Contact information is at the bottom.

Services

Patient & Administrative Support

• Patient intake and coordination
• Appointment scheduling and follow-up
• Patient portal and email communication
• Administrative tracking and documentation

Documentation & Information Management

• Clinical documentation support
• Data entry and record management
• Information verification
• Organized tracking and follow-up

Insurance & Workflow Support

• Insurance eligibility verification
• Referral coordination
• Prior authorization support
• Healthcare workflow support